Isaiah 30:18
So the LORD must wait for you to come to Him so He can show you His love and compassion. For the LORD is a faithful God. Blessed are those who wait for His help.

All you need to do is ask Him. Remember to always trust in the Lord with all your heart and do not lean on your own understanding. You stated that sometimes you both feel all alone. Well, guess what? That's your own understanding telling you how you should feel. So let us rejoice that Jesus death on the cross, left us with a counselor to guide us and to speak with us. The inner voice that proves that we are never alone. God loves you and never blames you. He's waiting for you to extend your hands to Him. I pray this for your family in Jesus name, Amen.